AMERICAN CITIZEN SERVICES

Appointments

Passports

Passports and
  reports of
  birth Fees

US Passport
  by Mail

Report of Birth

Notarials

Social
  Security/Federal
  Benefit Unit

Schedule of Fees

Death of an
  American

Travel Information

Consular Agent in
  Haifa

Registering your
 Trip to Israel

Other Services

Sources of Information

Office Hours
  and Holidays

Contact ACS

Frequently Asked
  Questions (FAQs)

Forms

What’s New

U.S. Consulate in Jerusalem

Immigrant Visa

Non-Immigrant Visa

APPOINTMENTS

NOTICE:  IF YOU RESIDE IN THE MUNICIPALITY OF JERUSALEM, IN THE WEST BANK, OR IN GAZA, PLEASE MAKE YOUR APPOINTMENT WITH THE U.S. CONSULATE GENERAL IN JERUSALEM.  Please go to: https://evisaforms.state.gov/acs/default.asp?postcode=JRS&appcode=1 to schedule an appointment at the U.S. Consulate General in Jerusalem.  

Applicants residing outside Tel Aviv's Consular District who come to the American Citizen Services Unit in Tel Aviv without an appointment will be instructed to seek services at the Consulate in Jerusalem.

For applicants who reside in Israel, please schedule an appointment by following these directions.  

1. Look on our website for the service you seek. Pay close attention to what documents are required.
   
   
2. Click on this link for reports of birth or passports services
   Click on this link for notarial services 
   
   
3. Click on this link to determine if you do not need an appointment.
   
   
4. Follow the directions given at the above sites for making an appointment. Please arrive at least 15 minutes before your appointment to allow time for security screening.  All required forms are available on this site and should be printed out and completed prior to your arrival.  If you need to fill out forms once you are here, you should arrive more than 30 minutes prior to your appointment.   It is very important that you review our website for what is required for the particular service you are requesting.  If your application is incomplete, you will have to reschedule another appointment through our website.  NOTE:  Effective April 1, 2008, applicants for Consular Reports of Birth Abroad (CRBA) MUST bring in their own photocopies of supporting documents, along with the originals.  Bring copies and the originals of:  photo identification of the mother and father; the parents' marriage certificate; any previous divorce or death certificates for the parents, if applicable;  and the child's birth certificate.  Applicants who do not have photocopies will be charged at the rate of US $ 1 (one dollar) per page.
   
   
5. Fee amounts can be found on the each service's website.  If you choose to pay in U.S. Dollars, please have the exact amount.  We do not accept pennies.

WHO DOES NOT REQUIRE AN APPOINTMENT:

Adding Visa Pages:  Applicants who wish to add visa pages do not need to appear personally at the Embassy.  Send your applications by mail.  Interviews are not required.  If you decide to appear at the Embassy to add pages, please go directly to Window 1 in the American Citizen Services Unit between the hours of Monday to Thursday, 8am to 11am. 

Form DS-82:  Applicants with a DS-82 passport renewal (please see this link to see if you qualify) do not need to appear personally at the Embassy to renew their passport.  These applicants should send their applications by mail.  Interviews are not required.  If you decide to appear at the Embassy for a DS-82 renewal, please go directly to Window 1 in the American Citizen Services Unit between the hours of Monday to Thursday, 8am to 11am. 

Deaths:  Appointments are not required for reporting the death of an American citizen.  Please go to any available window Monday to Friday, 8 a.m. to 11 a.m.

Emergencies:  Genuine emergency cases do not require an appointment, although the applicant must bring documentation to prove the emergency.  Office hours for these types of cases are 8 a.m. to 11 a.m., Monday through Friday. 

Social Security and Federal Benefits:  People seeking service from the Federal Benefits Unit do not require appointments.  This includes general inquiries, applications for Social Security Numbers, and applying for benefits from the Department of Veterans Affairs, the Railroad Retirement Board, and the Office of Personnel Management.  Their hours are 9 a.m. to 11 a.m., Tuesday through Friday.  They are closed on Mondays.  For more information, go to: http://israel.usembassy.gov/consular/acs/benefits.aspx.

The American Citizen Services Unit is closed the last Friday of each month.